NHTSA Complaint #11474633 — 2013 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11474633
Vehicle 2013 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Consistent failure of the "Total Integrated Power Module" which controls so many items in the car such as windshield wipers, windshield defroster fan, exterior lighting systems, heater fan, the ability for the car to start, the horn may or may not sound and many other accessory related items. It is a very WELL KNOWN failure of these modules and they are basically un available blamed on the supply chain problems. As a result of these problems in this very well known module failure cars have become basically un-able to drive safely or not at all and sit in dealers service areas waiting for these modules to be replaced at the owners cost in most cases in excess of $1,000.00 for a part that is a known failure in design by Chrysler Corporation and their various owners (Mercedes Benz, Fiat, Stellantis) and others unknown at this time. This is against the Consumer Product Safety Commission as well as the National Highway Transportation Safety Commission to have so many defective modules that create unsafe conditions for the vehicle owners where they are concerned about their own safety as well as the safety of those they share the roads and highways with. I am along with many others asking you to look into this situation and find some kind of remedy to correct this ongoing problem for consumers and the safe operation of the vehicles that they operate on the roads of America as well as foreign countries.

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Other ELECTRICAL SYSTEM Complaints

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Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11713826 ENGINE While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...
#11713826 POWER TRAIN While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...
#11696582 SEATS The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...
#11696582 UNKNOWN OR OTHER The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...
#11687619 ENGINE The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed t...
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