NHTSA Complaint #11474447 — 2018 FORD F-150

We took the truck in for a recall for the Camphase III. They stated it will take about three days to fix. The dealership called the next day a stated the truck was ready for pick up. They drove the truck about 120 miles. We notified the dealership the next morning that the truck was not change the gear correctly it was like we was driving a manual. We call and reported the matter to the dealership the said bring it back in two week because they said we had to have an appointment when we had just left the dealership. Took it back two weeks later they said they will have to keep it for another couple of days, call the next day truck is ready, picked up the truck they said drive it for a couple of days and it will stop , but it was worse than it was the last time . I took it back for the 4th time went on a drive with the service man to show him what the truck was doing. He said he will fix the truck it will run just like new he keep the truck for a week this time drove over 200 something odd miles . Got the truck back and they said drive it for another week and it is going to stop, but it is still doing the same thing only worse than it was doing in the begging .We are getting the run around on getting our truck fixed. That had no problems before we took it in for a recall. I do have the dates and names of the individuals that we spoke to over the past 3 months. The warranty is going to run out soon and that is what I think they want to happen they keep putting us off for two week at a time the is our means of transpiration all of this behind a recall