NHTSA Complaint #11474367 — 2016 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11474367
Vehicle 2016 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

My 2016 Ford Fusion Titanium with the 2.0 EcoBoost has 75k miles. A couple of days ago, it started misfiring on cylinder 1 while driving. The vehicle started jerking when trying to accelerate onto the interstate. White smoke started pouring out of the exhaust and the vehicle was violently shaking. The check engine light illuminated and started flashing. I was stranded on the interstate waiting for a tow truck as the vehicle wouldn't start after I turned it off. The shop the vehicle was taken to stated the was a crack on the engine block causing coolant to get into the cylinder. Now I have to pay over $6k out of pocket for a long block replacement. This is a common issue with EcoBoost engines, and now the consumers are stuck forking the cost of a replacement. Ford knows this is an issue... More importantly, the fact I was stranded on the interstate with people passing me doing 85 mph and the hazard that it caused it what infuriates me the most. I really hope somebody is able to get Ford to remedy this.

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