NHTSA Complaint #11474168 — 2017 CHEVROLET VOLT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11474168 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My car had the Shift to Park and Battery Control Module go out while on a family trip with the family in the car, on the highway. The car was in the left lane of 2 lanes on the highway with no propulsion or way to move it except to push push the car off the side of the highway. Thankfully some people stopped to help. My car had stopped with no way of moving on a 55 mph 2 lane highway. We were at risk of cars not seeing my hazards and hitting us from behind. We had to push the car across the right lane to get it off the road. We had two cars stop to help direct traffic away from us while we pushed it to safety. But when we were on the side of the road, we were stranded in 100 degree heat along side a busy highway and the car was not able to use the HVAC because of the issue. This is a known issue and has been for years. A google search of VOLT Shift to Park Battery Control Module will result in THOUSANDS of complaints. It has become general knowledge that if you own this model, you WILL have this issue. They ALL will, it's just a matter of WHEN. It can happen at 30,000 miles or in my case, 111,000 miles. Chevrolet knows this as well as the dealerships. I have read many other stories of people being left stranded because of this. Chevy covers it under warranty. But my car was 11,000 mile past warranty. So I had to pay full price. Every dealership I called to see if they had the part to fix my car said that they didn't have the part AND they had 1 or more of my type of car in their dealership currently with this issue at any given time FOR YEARS. Thankfully since my car wasn't in a wreck, there was no police or insurance paperwork filed. Once the shift to park issue happened while I was driving and we were stranded, the check engine light came on. It was not on when I started the trip up until the car died. Then the check engine light came on.
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