NHTSA Complaint #11474142 — 2017 AUDI Q7
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11474142 |
| Vehicle | 2017 AUDI Q7 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Purchased 2017 Q7 sometime back in August of 2019. the car had about 42k miles on it as it was a used CPO car. After purchase the car was driven around 8900 miles suddenly the warning sign and sound occurs to warned to add engine oil. This is not supposed to happen as the car can drive up to 10k miles in single oil change. Went to the dealer right away & they blame on the tech saying " he must have not added enough oil my mistake. 2nd, 3rd, 4th, 5th,6th time I experienced the issue I reported them and they always came back something related my driving style, or behavior that is causing the issue and nothing at their fault. They always says something to avoid to look further to the problem or to avoid/admitted their mistake ( Manufacture). I didn't even realize that they are probably trying to push the car mileage out of factory warranty as well. than I got the warning came in below 6k miles and seeing very high oil consumption ratio but by than my car has close to 111k miles on it - I had to show my research result of on going Audi oil consumption cases for different model than the took the car and ran some test and found out that my car burns 1.52 litter of engine oil in every 1000 miles that it runs back then. Audi tech recommended engine replacement or piston ring replacement. Now my car burns so much engine oil that every 580 miles I need to add a QT of oil to keep driving. Talked to Audi customer service, the dealer service managers and they all saying that the car has high mileage but there are lots of Audi car has the same issue though they cant help me since my car has high mileage. I feel like this is Audi's manufactural issues to begin with to build a car with poor quality piston head and piston rings. the cylinder can bust and catch file, or piston can brake while driving also burns so much oil that it sure pollute the air - there are 100's of thousands of Audi with same problem to produce enough CO@ that we can avoid by holding them accountable.
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