NHTSA Complaint #11474131 — 2011 CADILLAC SRX
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11474131 |
| Vehicle | 2011 CADILLAC SRX |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
Headlights are leaking and allowing moisture to enter into the headlight assembly. In turn, this is causing headlights to rust and fail early. Additionally, they fail without warning, thus potentially leaving the driver in the dark. Very serious safety issue. Dealer contacted and stated they were, at one time, reimbursing car owners, however they are not doing so now. Cadillac states that since my car was purchased in Florida, they would have taken care of the issue, but they are no longer doing reimbursing customers for repairs needed to make the car safe to drive.
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