NHTSA Complaint #11474100 — 2022 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11474100
Vehicle	2022 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	July 15, 2022
Date Filed	July 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The gas pedal and brake pedal are not adjustable due to them being digitally programmed. The position of the brake is higher than the gas pedal, which causes stress on my knee, ankle, and hip joints and has caused me significant pain so I can't drive. The gas pedal needs to be pressed hard to get the car going, which has been causing me knee pain. I asked the Premier Subaru of Fremont, where I leased my Subaru Outback in May 2022, if they could tighten the brake pedal and adjust the gas pedal, but they said it was impossible. This is injuring my knee and causing me to have sciatica.

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