NHTSA Complaint #11473485 — 2015 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11473485
Vehicle	2015 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	May 24, 2022
Date Filed	July 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

My wipers on my 2015 GMC Terrain failed when I was driving, during a rain storm. I called the GMC Customer Service number about this recall before I had my car inspected. After giving customer service a call, I felt like no resolution was done. Yes, I believe not having windshield wipers does put others on the road at risk, when it is needed during a rainfall. I went to an independent service to have my car diagnosed, and they confirmed that my wipers did not work and it needed replaced. There was no warnings lights on my dashboard before my wipers stopped.

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