NHTSA Complaint #11671087 — 2015 GMC TERRAIN UNKNOWN OR OTHER

Complaint Details

ODI Number	11671087
Vehicle	2015 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	June 29, 2025
Date Filed	July 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The rear hatch would open but then start to slowly drop. The local dealership diagnosed the problem and told me the pump needed to be replaced but quoted $1000. I chose not to have the repair done at that time but recently the hatch opened and then dropped suddenly hitting me on the head. There were earlier model recalls for this problem but not on the 2015. This is a potentially dangerous condition.

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