NHTSA Complaint #11472996 — 2021 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11472996
Vehicle	2021 VOLKSWAGEN ID.4
Component	ELECTRICAL SYSTEM
Date of Incident	July 8, 2022
Date Filed	July 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Driving on the highway and with no warning got an “error” message and a message that the electrical system was shutting down. Also popped up some reference about the 12 volt battery. Car went into a neutral type mode and started to slow due to complete loss of power. Luckily we were able to get to the emergency lane from the middle highway lane and coast to a stop. Extremely dangerous for a complete loss of power to occur with no warning. Car turned itself off while we were calling VW roadside assistance. It then was able to be turned back on and driven as normal. Based on VW id4 blogs, this is happening too often and dealerships are not able to determine it through diagnostics.

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