NHTSA Complaint #11472899 — 2014 RAM 1500

The contact's husband owns a 2014 Ram 1500. The contact stated that the fuel level warning light would intermittently illuminate on the instrument panel. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic where the mechanic informed her that the fuel tank strap had rusted and needed to be replaced. While driving 25 MPH, the fuel gauge “sensor off” message was displayed on the instrument panel and the fuel gauge began fluctuating from Empty to Full. The independent mechanic informed her that there was an unstated recall on the vehicle and referred her to a dealer. The dealer and manufacturer were notified of the failure and both informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.