NHTSA Complaint #11472795 — 2020 FORD EXPLORER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11472795
Vehicle 2020 FORD EXPLORER
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

When engaging reverse the image on the screen turns solid blue. I can turn the vehicle off and back on and sometime this resoles the issue. It has happened at least a 12 times in the last couple of weeks. I did some initial investigation online and it appears that my vehicle is experiencing the same symptoms as a recall announced by Ford. https://www.consumerreports.org/car-recalls-defects/ford-and-lincoln-recall-2020-models-for-faulty-backup-cameras/

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