NHTSA Complaint #11472781 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the instrument panel displayed that the vehicle was shifted into Reverse(R). Additionally, the vehicle was unable to restart. The vehicle was towed to the contact’s residence. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that NHTSA Campaign Number: 22V413000 (Power Train) was associated with the VIN; however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.