NHTSA Complaint #11472610 — 2014 NISSAN ALTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11472610
Vehicle 2014 NISSAN ALTIMA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The air bag light came on, on November 2021, and stays on all the time. When I took the car to the dealer to check what was wrong with it I was told the airbag might not deploy in case of impact. The car is less than 8 years old, but I was told it was not under warranty and there was no recall for that. I was told they had to replace two parts: 98820-9HN9ASensor-Side AIRBAG Center and 87650-9HP3ABack Assembly Front Seat, for a total cost of approximately $2400, but the parts were not available. The money was refunded to me three months later and the parts have not been replaced. I do not feel safe driving the car around; unfortunately it is the only car I have. The car is available for inspection upon request.

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