NHTSA Complaint #11472607 — 2017 SUBARU LEGACY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11472607
Vehicle 2017 SUBARU LEGACY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Purchased the car used took to dealership for rattle from front end, they diagnosed and recommended replacement of steering rack as it was defective, so it was replaced, a month later same noise, same diagnosis, replaced again, repeated this 7 times and they have reconfirmed it is the rack, the dealership technician states it’s the rack and not as it should be. The manager however is trying to state now that it’s a normal noise and they won’t warranty the repairs anymore. It continues to get worse and louder and feels unsafe to have defective steering racks on the roadways that are non repairable. I’ve reached out to corporate Subaru as well and they can only make decisions based off info the manager gives them which is opposite of what the technicians state. Please help me this car is unsafe.

Related Complaints for the 2017 SUBARU LEGACY

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