NHTSA Complaint #11472573 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11472573
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	May 18, 2022
Date Filed	July 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Kia was supposed to send me recall notifications. However I am the second owner of the car and kia told me on the phone that they sent my recall notifications to the original owner. I currently have unprepared recalls on my car. I made an appointment with a dealership and they had a 2 month waiting list to get my car serviced. While waiting for that 2 months to go by, while driving on the highway at 65 mph, my engine seized due to one of their recalls. I almost crashed because of that. Now I'm trying to get my engine repaired due to a manufacturers defect and kia is refusing to fix it. I have exhausted all other options and don't know what to do. But this is definitely a safety issue.

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