NHTSA Complaint #11472353 — 2021 NISSAN ROGUE SPORT

The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.