NHTSA Complaint #11472322 — 2019 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472322
Vehicle 2019 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Multiple times, my car's start/stop system has forced my car to shut down while at a stop light. After the hundredth time, I took it to the Jeep dealership. They did find that my car is burning oil and that was possibly the cause of it. They did a fresh oil change and had us watch the consumption and then bring it back in when it lost enough oil to qualify as low. I've burnt 3qt of oil in 2,000 miles! We were told that Chrysler said the acceptable range is 1qt every 1,000 miles. I'm over that, but Chrysler doesn't want to fix the issue.

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