NHTSA Complaint #11472219 — 2019 HONDA PASSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472219
Vehicle 2019 HONDA PASSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system. I could not restart the car because the brake was frozen. After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home. I took it to the dealer and he could find nothing wrong.

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