NHTSA Complaint #11471933 — 2008 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11471933
Vehicle	2008 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	June 2, 2022
Date Filed	July 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My brakes on my car was not stopping when I was applying my brakes. I've taken good care of my car and I am the only owner of my edge. No warning signals-only 67k miles on my car. it happened several times within the last month. I took my car into Hansel Ford in Santa Rosa, CA where I bought my car in 2008. The brake booster needed replacing. It was a matter of life or death! So $1,000 later I had to pay. What? the same brake booster on 2011 edges were being replaced. This is a Ford defect problem. No one should drive a car that the brakes don't stop the car! No warning lights, messages, the part from Ford was defective. i had my car repaired at Hansel Ford in Santa Rosa, CA phone number 707.543.7460

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