NHTSA Complaint #11427428 — 2008 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11427428
Vehicle	2008 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	July 15, 2021
Date Filed	August 2, 2021
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2008 Ford Edge. The contact stated while driving 25 mph, the brake pedal was depressed to the floorboard without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and it was confirmed that the brake booster needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 145,000.

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