NHTSA Complaint #11471613 — 2020 FORD EXPEDITION UNKNOWN OR OTHER

Complaint Details

ODI Number	11471613
Vehicle	2020 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	June 3, 2022
Date Filed	June 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	5
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

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