NHTSA Complaint #11471271 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11471271
Vehicle	2016 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	April 1, 2022
Date Filed	June 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system. It had been buzzing on lock prior to failing altogether, this is similar to other issues listed online so I believe the actuator may be involved as well. This appears to be a common problem related to a design flaw.

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