NHTSA Complaint #11471226 — 2015 CHEVROLET SUBURBAN

The contact owns a 2015 Chevrolet Suburban The contact stated while driving approximately 45 MPH on the highway, there was an abnormal oil odor and an abnormal sound coming from the vehicle prior to the vehicle losing motive power. There were no warning lights illuminated. The vehicle stalled in traffic and the Police arrived to direct the traffic while waiting for the tow truck to arrive and tow the vehicle. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.