NHTSA Complaint #11471082 — 2020 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11471082
Vehicle	2020 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	May 31, 2022
Date Filed	June 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving at freeway speed a check engine light came on follows by “service electrical system “ then limp mode which limits the vehicle to 40mph. Very dangerous on the freeway. Luckily we made it off the freeway but the vehicle locked itself in park gear and began to make loud grinding noises with wipers going on randomly. This happened in a busy intersection. Car was inoperable had to be towed. Would not roll so flat bed tow was not possible. Dealer says the 12v battery was bad and it also needs a new transmission. If a 12v battery caused this to happen, this is a serious problem that could lead to a bad accident. Many more accounts of this online and YouTube.

Related Complaints for the 2020 CHRYSLER PACIFICA

Other ELECTRICAL SYSTEM Complaints

#11714584 — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11711098 — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11700412 — November 19, 2025 — I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issue...

#11699686 — November 16, 2025 — Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transm...

#11698543 — November 10, 2025 — My 12v battery failed and damaged other system components. This is a description of the flaw from a mechanic that had...

Recent Complaints for the 2020 CHRYSLER PACIFICA

#11714584 — POWER TRAIN — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11713077 — STEERING — January 24, 2026 — WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...

#11712272 — POWER TRAIN — January 20, 2026 — Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometime...

#11711098 — ENGINE — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11706885 — EXTERIOR LIGHTING — December 23, 2025 — The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...