NHTSA Complaint #11470867 — 2017 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11470867
Vehicle 2017 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The oil light came on and started blinking. I checked the oil and it was full. I then called the Kia dealer and told them what was going on and the said it was a sensor. I needed to make appointment to get a new sensor but they had none and they were on back order. They would call me when it came in. I started seeing oil in garage under my car. I called The kia dealership back and they said just keep adding oil to it. 4 weeks after initial call the part came in. I took my car in to be fixed but it was more extensive than they were assuming. They had to order more parts and it took 2 more weeks. It turned out to be the Oil pressure switch that was leaking and spewing oil all over the engine. Could have been a disastrous situation. It cost me 1750.00. The car has 84,000 miles on it has been well taken care of and they didn’t cover it under any warranty.

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