NHTSA Complaint #11470816 — 2018 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11470816
Vehicle 2018 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The Brake, ABS, and traction control (VDC) lights all came on a couple of weeks ago. I brought the vehicle into the Subaru dealership and they diagnosed a failed Vehicle Dynamics Control board as the problem. I've requested to receive the old VDC board. That there were brake issues was clearly indicated by the dash lights, so my safety risk was low. There seemed to be no impact to regular brake function and because we weren't driving on any ice/snow/rain slick roads I didn't encounter any issues with not having VDC working. Problem was confirmed by dealer and a replacement board is being requested. They're charging me for it since I'm outside the terrible 36,000 mile warranty that's become standard in our anti-consumer country. The replacement board will only carry a 12 month/12K mile warranty because, again, our federal government is worthless at protecting consumers.

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