NHTSA Complaint #11470699 — 2013 SUBARU XV CROSSTREK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11470699
Vehicle 2013 SUBARU XV CROSSTREK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light on, and the cruise control flashing, but the car was still running and drove fine with the accelerator pressed. Later on I found out this error code was P0024. When that issue happened, not only had the engine warning light illuminated, it caused not only the cruise control to disengage (without my input) but also for the vehicle stability control to stop working. Once again though the engine was still running file and in my opinion it disabling the cruise and stability control gravely endangered the occupants when it had no reason to disable them. Since then I have had other similar error codes such as P000D which have cause the same thing, but they happened on level ground so the car did not slow down so suddenly. I believe the issue is low or used engine oil, as when I got an oil change (within service life) the issues seems to have gone away; this has happened many times before. These PZEV vehicles not only in my opinion break EPA laws on emissions as they make the car burn through many quarts of oil in the service life, so how Subaru can claim PZEV when exchanging high RPS and a boat load of oil for some if any PZEV's I do not know. My car has two recalls, I have been urgently trying to get these fixed, but my two local dealerships (both 50 miles away) refuse to do the recalls as I filed a lemon complaint, and BBB complaint as one refused to honor a price match for thousands to me. I am a disabled Veteran and need car.

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