NHTSA Complaint #11470579 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11470579
Vehicle 2012 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I bought this SUV in 2015, August. I was never told about the issue of poor oil.consumption in this particular make ,year and model. In 2017 the dealer had me.do a monthly oil consumption test which it failed . The dealership never said there was a recall but they offered to rebuild the engine at no cost to me. Now I ha e the SUV in the.secind garage and am.told I need a new engine. I called GM and said the warranty on this seems to be current since it had a 7 year warranty. I was told.that the warranty began in 2012 hence it is no longer in place . Seems like had I known about the issue with this model and year equinox I wouldn't have bought it! I am.waiting on carshield to determine the cause of the failure as to whether they will.civer the $6000 repair or not. Seems unfair .The timing chain was new allegedly when dealership rebuilt this engine in 2017, why is it broken now ?

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