NHTSA Complaint #11470447 — 2018 HONDA PILOT

The following has occurred 3 separate times. The first time occurred in July 2021. When stopped at traffic lights, the engine shuts off to conserve energy but then has difficulty restarting. When the light turns green, we take our foot off the brake and the engine does not restart. Instead, the ignition button light flashes and the car is unable to shift into gear and appears to be in neutral. The only way to solve it is to shut the car off and restart it. This process takes anywhere from 20-60 seconds. This has caused us to stall at lights and cars behind us have to go around, which creates a safety concern. After the first instance, we brought it to our Honda dealership and informed them. They inspected the vehicle and were unable to find anything wrong. They also were not able to reproduce it. There were no warning lamps or messages prior to or after the incidents.