NHTSA Complaint #11469692 — 2012 HYUNDAI SONATA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11469692
Vehicle 2012 HYUNDAI SONATA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

About 1 month after I bought this vehicle, late December 2021, a warning light came on the hybrid screen, it read "Hybrid System Warning! Safely Stop And Do Not Drive!" The accelerator was not working I pulled over and turned the vehicle off. I waited a couple minutes and restarted it up again and went on my merry way. About a month later it happened again!! It's happened about every 5 weeks until June 16th at about 5pm, it now permanently chimes and beeps with the Hybrid screen warning me of the same, my foot brake goes to the bottom and makes a grinding noise. I am not able to drive it more than 100 yards or so then the accelerator fails again. I owned a mechanic shop and I know my brakes are fine, there has to be something wrong with the brake pumps/master cylinder, the brake fluid reservoir is full and the brakes electrical components make a horrible noise when I depress the foot pedal, I've read on Hyundai Forum on-line, that this has happened to various others, its happened on the freeway while I was going about 70mph!! It's happened on busy city streets with 45mph speed limits. Hyundai doesn't want to take any responsibility for it! What can I do? The dealer wants $200 to have it checked with no guarantee that they'll find the problem. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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