NHTSA Complaint #11469520 — 2013 RAM 1500

The front fuel tank strap pulled through the frame mount which was highly corroded, causing the front of the fuel tank to drop significantly down and be held up only by the rear hanger strap and rubber fuel line. I heard a noise underneath after filling the tank and looked to see the fuel tank hanging way down. If this had dropped further or been hit by a road imperfection while driving it could have resulted in significant fuel leakage, and fire or explosion. I contacted the local dealer who said this was nothing they could repair. I contacted FCA Customer Care who infomred me I was out of warranty and they would not help. The same issue has been recalled on 2009-2012 RAM 1500 trucks under #U04 (Part 573 Safety Recall Report 18V-160). The bracket accumulates water and has no drain hole, resulting in long term corrosion. I have read of many other instances of this failure on RAM forums. My local repair specialist confirmed the issue and created a work around to secure the tank, but it is not a factory level solution. Repair cost was $1,066.28 including towing, but again, this is not a factory level solution. Pictures of my rusted strap mount and tank dropped down attached.