NHTSA Complaint #11469241 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated upon completing a tire rotation, the dealer informed him that the lug nuts were deformed and had failed, which made it impossible to rotate the tires. The dealer informed the contact that it was a known failure and advised the contact to purchase new lug nuts that were not manufactured by the Ford manufacturer from a local Pep Boys. The contact purchased the new lug nuts and the dealer repaired the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was repaired. The failure mileage was 56,354.