NHTSA Complaint #11646215 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that upon attempting to change a tire, the contact became aware that the provided tools were unable to be used to complete the wheel replacement. The vehicle was taken to the dealer, who determined that the lug nuts were swollen. The contact was informed that the lug nuts needed to be forcefully removed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000. The VIN was not available.