NHTSA Complaint #11469067 — 2017 SUBARU OUTBACK

The contact owned a 2017 Subaru Outback. The contact stated while reversing, the vehicle accelerated backward. The contact pumped the brake pedal and was depressed aggressively several times however the brakes failed to respond. The vehicle collided with a pillar of bricks causing the vehicle to stop. No airbag deployed and no one was injured. A police report was filed. The vehicle was towed to a collision center where the insurance deemed the vehicle a total loss. The manufacturer was contacted and a complaint was filed. The failure mileage was 41,806.