NHTSA Complaint #11547716 — 2017 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11547716 |
| Vehicle | 2017 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Vehicle lost engine power twice while on the road between 8/12/23 and ~9/25/23. Took to Subaru Santa Monica service on 9/26, left it overnight, and was unable to replicate the problem. I cleaned the K&N drop in filter after 8/12 incident since I haven't cleaned it in a while. Subaru Santa Monica service said that there's oil contamination from the filter into throttle body and I need cleaning and new air box. I don't think that's the problem and this is a major safety issue. Although I have a 7 year warranty that's still active, I paid $219 for diagnostic. Not covered under warranty because can't replicate issue. My plan is to sell this car as it's a personal and public safety danger. Don't have time to keep going to the dealer and paying out of pocket.
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