NHTSA Complaint #11469013 — 2016 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11469013
Vehicle 2016 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Was in reverse to enter a parking spot, shifted down to drive (lever moved to D) but car stayed in Reverse. I could freely move the lever from Drive to Reverse but the transmission would not shift out of reverse. I moved car to parking spot, moved lever to park (car never shifted out of reverse), put the emergency brake on, then shut the car off. The car will no longer start now because the transmission is stuck in Reverse (lever is in park). Significant safety issue...I could have unknowingly reversed into anything or anyone at first when I "shifted" to Drive remaining in reverse. Upon inspection the bushing/cap did fall off of the shifting cable, which was recalled on thousands of Fords same model and year. Consumer had to pay for a cap and seal to replace the one that was missing.

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