NHTSA Complaint #11468958 — 2019 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11468958
Vehicle 2019 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On June 12, 2022, after stopping for gas, my car did not want to start back up. I put my foot on the brake and pushed the start/stop button, but the engine struggled to come on. It did a similar thing a week before, but on that time when I pushed the button to start the car, all of my lights came on and my radio, but my air conditioner delayed in coming on. When I put the car in drive to go, nothing happened and I realized the engine never started. I pushed the start/stop button again and everything shut off and then back on and I was able to drive. For almost a year now, I have had issues with the auto stop feature when I'm at a stop light/sign. When I try to take off again, it delays on letting me move. This is also when my car will jerk or jolt as I start to drive. I took it to the dealership to look at the problem and was told there may be something with the fuel system. All they did was flush the system, but the problem didn't stop. I am seeing reports online of similar things happening to other 2019 Traverse owners. This concerns me because what happens when my car decides not to start again and I'm in a busy area? What happens when my family is with me and it doesn't want to go or it shuts off at a stop sign or light and we're in crash? I am making an appointment with another dealership, but with how many other drivers seem to be having problems, this seems to be a manufacturer issue and needs to be taken care of by them.

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