NHTSA Complaint #11468163 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated while driving 50-55 MPH, the vehicle started jerking. There were no warning lights illuminated. The contact depressed the brake pedal and continued driving at slower speeds. The contact stated that the failure reoccurred while driving. The contact also stated that the vehicle lost motive power while reversing. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that there was an oil leak. The oil pan, rear main seal, the engine mount, the crankshaft speed sensor, the spark plugs and the transmission mount were replaced. The contact stated that other unknown repairs were completed. However, the failure persisted. Additionally, the contact stated that the hood of the vehicle would fail to remain open as needed and would close independently. The contact stated that the failure occurred intermittently. The contact also stated that she smelled a strong gasoline odor inside the vehicle. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 160,000.