NHTSA Complaint #11468069 — 2016 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11468069 |
| Vehicle | 2016 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Was driving the car in a parking lot (thankfully) when the dashboard lights started randomly flickering and clicking like crazy. Then the battery completely drained. The car wouldn't start at all. When I tried to restart the engine the lights would go crazy, flashing every single emergency warning light on the dashboard and clicking sounds for a few seconds then dead again. Had to get a tow truck and finally was able to jump it and drive to the dealer. I've seen so many reports of this same issue occurring with this same model. The dealer told me that its due to a faulty keyless control module that only the dealer can replace for $800 plus labor. The bill is over a $1000 with tax included. The part is on national back order so they said my car will be in the shop for probably 3 months at least. And I spoke to multiple mechanics who said that they can't fix it because the dealer won't sell them the part. I've been without my car for a month already and dealer says no word on the part and it's not covered which sounds crazy because I'm reading of others having this same issue.
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