NHTSA Complaint #11467621 — 2016 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11467621
Vehicle 2016 TOYOTA HIGHLANDER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While driving down the road the panoramic moonroof section of the sunroof exploded. This included a lout shotgun like sound. The sound, in addition to not having sufficient roof coverage, resulted in a safety issue. Glass shards may have also been thrown to vehicles behind us. The dealer is closed today, but I will be contacting them in the morning to report the issue and to see if it is covered. I understand that this happens relatively frequently, but no recall has been issued. I have reached out to insurance and will likely be filing a claim if Toyota doesn't cover it. No party has inspected at this point. There was no warning to this.

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