NHTSA Complaint #11467554 — 2021 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11467554
Vehicle 2021 FORD EXPLORER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

While in a driveway at a decline (approximately 5% grade), I placed the vehicle in park and set the emergency brake; when I decompressed the brake to turn the vehicle off it took off sliding down the street. A coworker was with me and was about to get out at the time as well. Fortunately I was able to gain control before I hit the mailbox in front of us and no one or thing was injured This was the second time this happened; however, the first time the emergency brake was not set. Also, starting at 23k miles, I am repeatedly getting a "Auto Hold system fault" error every few days. This occurs sometimes at startup and sometimes while driving and the Auto Hold will not work when it comes up. However, if I stop and restart the vehicle, it will go away and work. I am not sure these are related.

Related Complaints for the 2021 FORD EXPLORER

Other SERVICE BRAKES Complaints

#11712289 While applying brakes coming to a stop light, the vehicle gave a message stating service brakes. The brakes still fe...
#11683418 Hi, i am concerned about the safety of my vehicle. i brought it to the attention of ford motor company and an authori...
#11673262 I was stoped at a red light with cars in front of me and behind me when with my foot on the break the car accelerated...
#11605306 Part 573 Safety Recall Report 23V-675 The recall that is has been applied causes safety issues with the car when driv...
#11603758 All of the ADAS along with the brakes of my vehicle fail. The dealership failed to inform me of the recalls prior to ...

Recent Complaints for the 2021 FORD EXPLORER

#11718811 POWER TRAIN For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718923 SEATS The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811 SUSPENSION For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657 BACK OVER PREVENTION: WARNINGS The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11718529 POWER TRAIN Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.
Check any vehicle history by VIN - Free vehicle history report