NHTSA Complaint #11683418 — 2021 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11683418
Vehicle 2021 FORD EXPLORER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Hi, i am concerned about the safety of my vehicle. i brought it to the attention of ford motor company and an authorized dealer that i am getting a parking brake warning on my dashboard. the authorized dealer inspected it, and said that the braking system is contaminated due to liquid spilling from the damaged cupholders. i communicated to them, that 1. the cupholders are clearly not strong enough to be placed over a critical component of the vehicle such as a braking system. 2. i think that this is a design flaw as there are normally drips and spills from having liquid in your car, especially in the designated place for it (cupholders). I should not be held liable for the repair to the braking system. they insisted this should be for my account, and if i decided not to fix it, it could lead to the entire braking system malfunctioning while the car is in motion or at a stand still. I am noting this with the department of transportation for investigation hopefully prior to an incident/accident taking place and the risk of a fatality, i have communicated to the dealer but they feel they have no accountability for this. while this may seem to be a cosmetic issue "just a cupholder", it is directly over a critical system of the car, and based on research i have done, i am not the only one with a broken cupholder in my ford explorer.

Related Complaints for the 2021 FORD EXPLORER

Other SERVICE BRAKES Complaints

#11712289 While applying brakes coming to a stop light, the vehicle gave a message stating service brakes. The brakes still fe...
#11673262 I was stoped at a red light with cars in front of me and behind me when with my foot on the break the car accelerated...
#11605306 Part 573 Safety Recall Report 23V-675 The recall that is has been applied causes safety issues with the car when driv...
#11603758 All of the ADAS along with the brakes of my vehicle fail. The dealership failed to inform me of the recalls prior to ...
#11582046 The recall to replace the rear axle bolt was completed and new boil installed. They left the automatic emergency bra...

Recent Complaints for the 2021 FORD EXPLORER

#11718811 POWER TRAIN For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718923 SEATS The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811 SUSPENSION For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657 BACK OVER PREVENTION: WARNINGS The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11718529 POWER TRAIN Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.
Check any vehicle history by VIN - Free vehicle history report