NHTSA Complaint #11467382 — 2021 FORD F-150

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11467382
Vehicle 2021 FORD F-150
Component VISIBILITY
Date of Incident
Date Filed
Mileage 15,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2021 Ford F150. The contact had received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH in the rain, the front windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer, where it was diagnosed with needing the windshield wiper motor and the blades to be replaced. The dealer replaced the blades but the windshield wiper motor parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,400.

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