NHTSA Complaint #11467230 — 2018 JEEP CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11467230
Vehicle	2018 JEEP CHEROKEE
Component	AIR BAGS
Date of Incident	April 20, 2022
Date Filed	June 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.

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