NHTSA Complaint #11569307 — 2018 JEEP CHEROKEE

Last week we noticed steering wheel controls not working, steering wheel heater .. cruise control ,, hands free,controls Today took in to Jeep dealer In superior Wi was told it is the Clock Spring , squib,, said that we have to replace entire unit including new airbag .. as we do not know for sure if until the work done ,air bag would deploy as per dealer ,he isn't 100 percent sure. ,and the entire thing has to be replaced at a hefty cost of 1000.00 as well as safety , being told that other larger trucks and Jeep models have had this as a recall I contacted JEEP and they said nothing they can do ,, but to hang on to receipts in the event of a future recall.. we do not feel that they are treating this as the safety issue that it truly is . This is after we have had rear driver caliper replaced over heating and seizing , at 800.00. also been told this is common for Jeep and another safety issue as well . The dealer said both are recall worthy on this vehicle .this has been all within 50 -60,000 miles.. We feel something needs to happen here before someone gets killed. Thank You