NHTSA Complaint #11467071 — 2016 FORD FOCUS

Many cars of this make, model and year have had a recall for the automatic clutch. I’ve taken it into a Ford dealer when the vehicle had around 55,000 miles and they replaced the clutch under warranty. Ford said that they extended the warranty to 7 years, 100,000 miles. My automatic clutch started doing the same thing again after about 20,000 miles after the first repair. I took it to the Ford dealer last week and they confirmed the automatic clutch was bad again but my VIN didn’t show up as being covered under the extended warranty. Their comment was “it depends on what plant the car was manufactured at.” My comment was “Ford already replaced this clutch once so it has nothing to do with where my car was manufactured at.” They would not fix it under warranty so I paid my $150 diagnostic fee and left the dealership very upset. Doesn’t make sense to me and I think Ford is purposely not covering all vehicles with this clutch problem. The vehicle is still drive-able but the faulty clutch makes the whole car shudder often, so much so that if the shudder doesn’t break the clutch it’s going to break something else.