NHTSA Complaint #11466896 — 2017 FORD FOCUS

The contact owns a 2017 Ford Focus. The contact stated that the vehicle would hesitate without warning while driving at various speeds. The contact also stated that unknown warning lights would intermittently flash on the instrument panel while driving. The vehicle was taken to an independent mechanic and no defects were found. One day while driving in reverse, the gear shifter failed to move from the reverse(R) position after multiple attempts. Once the contact was able to shift the vehicle into drive(D), the vehicle would not accelerate above 10 MPH with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed with transmission failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 80,000.