NHTSA Complaint #11466382 — 2014 FIAT 500L

Manual transmission refused to shift while vehicle was moving. Car was stuck in neutral, so I was able to coast to curb. Had it been in gear, it would probably have been stuck in that one gear. Thinking it was just a broken cable, I took it to Telle Tire in Maplewood. They discovered the broken bushing and called a FIAT dealer for a replacement. The dealer informed them that this was a common problem, but that the part was not available separately; we'd have to buy the whole transmission ($6,000!), which they had in stock. Telle was able to locate an aftermarket bushing and I authorized the repair, which will run a little over $600.00. This has not been completed yet. There were no warning signs of the failure.