NHTSA Complaint #11466318 — 2013 SUBARU XV CROSSTREK POWER TRAIN

Complaint Details

ODI Number	11466318
Vehicle	2013 SUBARU XV CROSSTREK
Component	POWER TRAIN
Date of Incident	May 15, 2022
Date Filed	May 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Transmission failure while driving on highway caused it to suddenly stalled. On restarting engine, car kept jerking and stopping, became undrivable. Only 46,700 miles on the clock. No warning lights, no warning of any kind. Subaru issued 10 year extended warranty covering transmission on this car but should have recalled and replaced since failure is catastrophic and dangerous. I took my car to Subaru dealer and they found low transmission fluid. Instead of inspecting the seals, they blamed the problem on oil change by an independent garage, accusing them of erroneously drained out transmission fluid before the car broke down.

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